Robotic Process and Cognitive Automation: The Next Phase

Inbunden bok. SB Publishing. Förlagsny! English text!. 2018. 318 sidor.

Nyskick. Skyddsomslag i nyskick. Förlagsny! English text!
Robotic Process and Cognitive Automation: The Neast Phase är en bok av Mary Lacity och Leslie Willcocks som undersöker hur företag använder robotiserad processautomation (RPA) och kognitiv automation.
Innehåll: Boken visar verkliga exempel och fallstudier på hur organisationer implementerar mjukvarurobotar m.m..
This book examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. This newest, detailed research finds that RPA adoptions are accelerating, maturing, and scaling in global enterprise. The research covers multiple industries, applications, and shared services, and uses case studies to establish action principles and how to mitigate automation risks. The book also examines the first enterprise-worthy cognitive automation tools that use machine-learning algorithms to process big data, often in natural language form, and analyses three major detailed cases and the conditions for effective implementation. The book includes interviews with major clients, providers and analysts, and a detailed analysis of the automation and future of work debate. The book provides a compelling and incisive, evidence-based perspective on the direction and management of service automation, taking trends through to 2025. Automation technologies like RPA, CA, and the newest Blockchain technologies are found to transform and elevate human work rather than eliminate it.
Written by the leading scholars in the field, this book examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. This newest, detailed research finds that RPA adoptions are accelerating, maturing, and scaling in global enterprise. The research covers multiple industries, applications, and shared services, and uses case studies to establish action principles and how to mitigate automation risks.

The book devotes six chapters to the first enterprise-worthy cognitive automation tools that use machine-learning algorithms to process big data, often in natural language form, and provides compelling and incisive, evidence-based action principles on getting value from cognitive automation investments. Surprisingly, CA has nearly 20 unique action principles compared to RPA. The final chapter provides an in-depth analysis on the effects of automation on human work; as a spoiler alert: there will be a lot more human work than many predict!
Mary Cecilia Lacity är en David D. Glass Chair och en framstående professor i informationssystem vid University of Arkansas, Sam M. Walton College of Business. Lacity var tidigare Curators' Distinguished Professor of Information Systems and International Business Fellow vid University of Missouri–St. Louis.
Leslie P. Willcocks är professor i teknikarbete och globalisering och guvernör för Information Systems and Innovation Group vid London School of Economics.