Skilled interpersonal communication : research, theory, and practice
Häftad bok. London ; New York : Routledge. Femte upplagan uppl. 2011.
Nära nyskick. I mycket bra skick.
Inrikes enhetsfrakt Sverige: 62 SEK
Förlagsfakta
- ISBN
- 9780415432047
- Titel
- Skilled interpersonal communication : research, theory, and practice
- Författare
- Hargie, Owen.
- Förlag
- London ; New York : Routledge
- Utgivningsår
- 2011
- Språk
- English
- Baksidestext
- 'There is a fundamental, powerful and universal desire amongst humans to interact with others. People have a deep-seated need to communicate, and the greater their ability in this regard the more satisfying and rewarding their lives will be. The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. As such, knowledge of various types of skills, and of their effects in social interaction, is crucial for effective interpersonal functioning.'--from books.google.com.hk.
Includes bibliographical references (pages 477-575) and indexes.
Preface to the fifth edition -- Communicating effectively : the skills approach -- A conceptual model of skilled interpersonal communication -- Communicating without words : skilled nonverbal behaviour -- Rewarding others : the skill of reinforcing -- Finding out about others : the skill of questioning -- Showing understanding for others : the skill of reflecting -- Paying attention to others : the skill of listening -- Getting your message across : the skill of explaining -- Telling others about yourself : the skill of self-disclosure -- Opening and closing interactions : the skills of set induction and closure -- Standing up for yourself : the skill of assertiveness -- Using your influence : the skill of persuasion -- Working things out together : the skill of negotiating -- Working with others : skills of participating in and leading small groups -- Conclusion.
London ; New York : Routledge
Femte upplagan
9780415432047
