Persuasion – The Art Of Influencing People – 3rd Edition
Häftad bok. Prentice Hall, Pearson Education. 3 uppl. 2010. 292 sidor.
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Innehåller delarna:
1. The power of persuasion
2. Being a good listener
3. Attention please
4. Mind your body language
5. Memory magic
6. Make words work for you - the power of psycholinguistics
7. Telephone telepathy
8. Negotiating for mutual benefit
9. 'Difficult' people (and their behaviour)
10. The personality spectrum
