The loyalty effect [Elektronisk resurs] the hidden force behind growth, profits, and lasting value
Inbunden bok. Boston, Mass. : Harvard Business School Press. 1996. 323 sidor.
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Förlagsfakta
- ISBN
- 9780875844480
- Titel
- The loyalty effect [Elektronisk resurs] the hidden force behind growth, profits, and lasting value
- Författare
- Reichheld, Frederick F. - Teal, Thomas - NetLibrary, Inc.
- Förlag
- Boston, Mass. : Harvard Business School Press
- Språk
- English
- Baksidestext
- Includes bibliographical references (p. 311-314) and index.
Electronic reproduction.
Elektronisk reproduktion :
